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Frequently asked questions
We accept secure online payments via credit/debit cards and other supported digital payment methods at checkout. Please note that Cash on Delivery (COD) is not available.
Our standard shipping time is 4-8 business days within India. We aim to process and dispatch your order within 1-3 business days.
We do not accept returns. All sales are final. Please ensure you review your order carefully before making a purchase.
If you receive a damaged or defective item, please contact our customer service team within 2 days of receipt. We will try assist you, but please note we don't accepts returns. ✉️taiza.help@gmail.com
To keep your Taiza jewelry looking its best, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, ideally in a jewelry box or pouch.